Google Pixel telephones appear to have an eSIM problem
Summary created by Smart Answers AIIn summary:Tech Advisor reports that Google Pixel 9 and Pixel 10 users are experiencing significant eSIM connectivity issues, with some requiring phone resets every 3-4 days.The problems include complete loss of mobile network connectivity and difficulties switching between eSIM providers, while physical SIM cards remain unaffected.Google has acknowledged the issue in its tracker and is investigating potential causes, including memory errors from manual Android flashing.
Reports suggest that a number of Pixel phone users are experiencing concerning issues with their eSIMs.
We wouldn’t like to say that Google’s Pixel smartphone range has been going through a rocky patch exactly, but the Google Pixel 10 and crew have certainly been experiencing their fair share of bugs lately.
The latest issue has been neatly summarised by Android Authority, which has noted many Pixel owners complaining about persistent eSIM issues.
Across X, Reddit, and Google’s own support forums, a notable number of Pixel 9 and Pixel 10 users have reported instances in which their eSIM completely drops out.
In some cases, a phone reset is said to be required every three or four days in order to get mobile network connectivity up and running again – hardly ideal.
It’s not as bad as not being able to get an eSIM up and running at all, however, as some other users are reporting.
Still others have reported difficulties switching from one eSIM provider to another, despite their Pixel phone being unlocked, which should mean that users can have their pick of network operators.
Chris Martin / Foundry
Potential causes and solutions
To be clear, these all appear to be issues specifically affecting the eSIM element of these recent Pixel phones – that is, the use of virtual mobile accounts that don’t require the insertion of a physical SIM card. There don’t seem to be comparable issues with the old-fashioned method.
Given the varying nature of these issues (albeit all centred around eSIM usage), it’s difficult to precisely pin down the issue. However, Google has at least acknowledged the problem in its Issue Tracker, which means that it’s looking into it.
It’s worth noting one particular Reddit post that offers a potential cause gleaned from the developer community. Apparently, some developers feel it could be an issue associated with flashing versions of Android manually, which seemingly has the potential to cause a memory error.
If you’re being ultra cautious, it might be worth sticking with Google’s regular over-the-air (OTA) updates until a solution is found.