Why Demi Lovato Canceled A number of Tour Dates & Refund Particulars
Demi Lovato is making a decision that speaks volumes about where she is in her career right now — and longtime fans are likely to recognize it as exactly the kind of boundary-setting the singer has been talking about for years. On Tuesday, Feb. 10, Lovato took to her Instagram Stories to let her fanbase know that five cities on her upcoming It’s Not That Deep tour have been canceled, citing the need to protect her health and deliver the best possible performances at the shows that remain.
It’s a move that underscores Lovato’s ongoing evolution from the child star who once seemed to run at a breakneck pace to an adult artist who has grown more vocal about knowing her limits — and honoring them.
In Her Own Words
Lovato addressed her fans directly in the Instagram Story, opening with the warmth that her Lovatics have come to expect.
“My Lovatics – I am so excited to get back on stage this year and visit you in as many cities as I can,” she wrote. “While starting to prepare for the tour, I realized that I have overextended what may be possible.”
She continued with a clear explanation of her reasoning: “To protect my health, and ensure I can give you my all at each show, I need to build in more time to rest and rehearse and ultimately adjust to a schedule with some more time off that will allow me to handle the entire run of the tour.”
The message here is deliberate. Lovato isn’t framing this as a setback — she’s framing it as a strategy to make the rest of the tour sustainable. She wants to be able to “handle the entire run,” and she’s willing to make tough calls now to make that happen.
Which Shows Were Cut?
The five cities that will no longer be part of the tour are Charlotte, Nashville, Atlanta, Las Vegas, and Denver.
“Charlotte, Nashville, Atlanta, Las Vegas, and Denver – I am so sad to say that I will no longer be able to see you on this tour and I am so sorry to those who planned to be there,” Lovato wrote.
For fans in those cities, the disappointment is real. Here’s how those stops were originally scheduled:
- Charlotte, North Carolina — April 8
- Atlanta, Georgia — April 12
- Nashville, Tennessee — April 14
- Denver, Colorado — May 5
- Las Vegas, Nevada — May 8
Additionally, Lovato announced that the Orlando show is being moved. “Orlando – we are moving your show to April 13th and will kick off there,” she wrote, meaning the tour will now officially launch on April 13 in Orlando rather than its previously planned start.
What About Refunds?
Lovato addressed the logistics in her Instagram Story as well. Fans who purchased tickets through Ticketmaster or AXS will have refunds issued automatically — no action required on their end. However, those who bought through third-party resellers like StubHub or SeatGeek will need to reach out to those platforms directly to arrange a refund.
Even with five stops removed, the It’s Not That Deep tour still has a substantial run ahead. The tour is set to go from April 13 until May 25, hitting multiple cities across the U.S. and Canada. Remaining stops include Los Angeles, California; Manhattan, New York; Boston, Massachusetts; and Seattle, Washington, among others. Lovato will also cross the border for a show in Toronto, Ontario, in April. Her final performance on the tour is scheduled to take place in Houston, Texas.
Rising singer-songwriter Adéla will still be the opening act for the tour, giving fans an additional reason to show up early and discover new music alongside the main event.
Lovato closed her message with genuine enthusiasm for what’s ahead: “Additional tickets are available on demilovato.com/tour. I am so excited for this tour and am looking forward to seeing so many of your faces singing with me!” She added, “Thank you for your support always. I love you and I cannot wait to see you soon.”
What makes this cancellation feel like more than just a scheduling adjustment is the context Lovato herself has provided in recent interviews about the realities of life on the road as an adult artist — especially one who started performing as a teenager.
In a 2024 interview with The Hollywood Reporter, the Camp Rock alum spoke candidly about the physical demands of touring. “It takes a toll on your body,” she told the outlet. “I’m not 15 anymore.”
The It’s Not That Deep tour kicks off April 13 in Orlando and runs through May 25, wrapping up in Houston.