Samsung Bans Use of AI Tools, Including ChatGPT, for Employee Security Concerns | JP


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Samsung has banned the use of generative AI tools like ChatGPT on its internal networks and devices. This is because uploading sensitive information to these platforms could pose a security risk. The ban is temporary and aimed at creating a secure environment to safely use generative AI tools. OpenAI’s chatbot, ChatGPT, is the biggest risk factor as people use it for serious work, including inputting sensitive information. This could potentially give OpenAI access to that information.

The privacy risks when using ChatGPT depend on how a user accesses the service. If a company uses ChatGPT’s API, conversations with the chatbot are not visible to OpenAI’s support team and are not used to train the company’s models. However, if the text is inputted into the general web interface using its default settings, the conversations can be reviewed by OpenAI to improve its systems and ensure compliance with its policies and safety requirements. OpenAI advises users not to share sensitive information and notes that conversations may be used to train future versions of ChatGPT. OpenAI has recently introduced an “incognito mode” feature that does not save chat histories and prevents them from being used for training.

Samsung is concerned about employees using generative AI tools like ChatGPT and not realizing the security risks involved. The company has issued an internal memo that restricts the use of generative AI tools on its internal networks and company-owned devices. Samsung is currently reviewing security measures to create a safe environment for using generative AI tools to enhance productivity and efficiency. The company is also requesting that employees not upload sensitive business information via their personal devices.

Samsung warned employees to adhere to security guidelines and avoid using generative AI tools like ChatGPT, citing security concerns. The company discovered that some staff had leaked internal source code by uploading it to ChatGPT. The ban covers the use of generative AI on company-owned devices and networks. Samsung is currently reviewing security measures to create a secure environment for safely using generative AI. Violating the security guideline may result in disciplinary action, including termination of employment.

Many companies and institutions have placed limits on the use of generative AI tools, and Samsung has now joined them due to security concerns. Banks and schools have restricted or banned such tools due to compliance, data protection, child safety, cheating, and misinformation fears. Samsung is reportedly working on developing in-house AI solutions for its employees to use eventually. The company plans to create tools for translation, document summarization, and software development. Generative AI restrictions do not apply to devices sold to consumers like laptops or phones.

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