How to Fix the “Extracting Files to the Temporary Location” Error 1152 in Windows 11/10


Error 1152 is an issue some users report occurring when trying to install certain Windows software packages. This InstallShield error has the following message, “1152: Error extracting files to the temporary location.” That error halts the installation of software.

The error 1152 message highlights something has gone wrong with the extraction of files during installation. It also mentions extraction to a temporary location, a clue for a possible cause. This is how you can fix Error 1152 on a Windows 10 or 11 PC.

1. Download the Affected Installation File Again

This error can feasibly occur because of an issue with the downloaded installer file. Download process errors can corrupt files. So, try downloading the same setup file again, preferably from a different website source if you can. Then right-click the new installer file and select to run it with administrative rights.

2. Set Full Control Permissions for the Temp Folder

Setting full control permissions for the Temp folder has fixed error 1552 for many users. That highlights error 1152 occurs because the Temp folder has insufficient permissions. You can address such a potential cause by adjusting permission settings for the Temp folder like this:

  1. Go to “C:\Windows” in File Explorer, then right-click on the temp directory in the Windows folder and select Properties.
  2. The Properties option

  3. Select Security within the tab bar.
  4. Click on the Edit button to view a permission window.
    The Edit button on the temp Properties

  5. Next, click Add to bring up an object name selection window.
    The Select Users or Groups window

  6. Type everyone inside the object name box, then click Check Names.
  7. Select OK to add the Everyone group.
  8. Click Everyone within the Permission for Temp window.
  9. Select the Full control permission checkbox.
    Full control checkbox

  10. Apply and OK out of all windows.
  11. It’s also recommended to repeat those steps for the Temp folder in the local directory. You can reach that folder at the following path:
     C:\Users\<user folder>\AppData\Local 

If the Security tab says you need read permissions, click Advanced > Change. Input Everyone in the group user box, as instructed above, select System on the Advanced Security window, and press the Add button. That will bring up another Select User or Group window in which you must input Everyone again. Then select the Full control checkbox from there.

3. Clear the Temporary Files Folder

Corrupted data in the Temp folder is also a known cause of error 1152. You can address such a cause by clearing the data in that folder. There are a few ways you can do that, but erasing data in that folder with the Disk Cleanup tool is recommended.

Our guide on deleting temporary files on Windows 11 includes instructions for erasing data in the Temp folder with Disk Cleanup and other methods.

The Temporary files checkbox in the Disk Clean-up tool

4. Perform a Clean Boot

Performing a clean boot means restarting Windows 11/10 without any third-party background apps and services enabled. This is a recommended troubleshooting method for error 1152 because it could eliminate background items conflicting with your software installation. You might then be able to install the software as required after the clean boot.

First, you must configure a clean boot by disabling third-party background items with Task Manager and System Configuration (MSConfig). To do that, follow the instructions in our how to clean boot Windows guide. Then restart your PC with the third-party items disabled and try running the affected installer file.

The Hide all Microsoft services checkbox

Install the Windows Software You Need Again

There aren’t that many confirmed resolutions for error 1152. However, the ones covered here have worked for many users who’ve needed to fix that Windows software installation issue.

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